FAQs
Orders
How do I track my order?
Once your order has been shipped, we will send you an email with a USPS tracking number. Using the tracking number you can check the status on usps.com
How will my order will be packaged?
Depending on the size of your order, your parcel will arrive in an eco-friendly branded 100% recycled mailer & tissue paper.
Can I change or cancel my order once it has been placed?
You may change or cancel an order before we send you a Dispatch email by contacting orders@badspellsupply.com. If the order is dispatched please refuse the order at the point of delivery or send it back using your returns slip.
Do you provide gift packaging?
All of our products arrive in a BadSpell branded mailer, tissue paper and custom sticker.
Returns & Exchanges
What is your return policy?
For a full refund, please return your online order in its original condition to our distribution center within 14 days of receiving. Returned merchandise must be in original condition, unwashed and unused.
If any of our merchandise is defective or does not meet your expectations, it may be returned for a refund or exchange.
All items sold as "Sale" item is final sale and cannot be returned or exchanged.
There are no refunds or exchanges on International orders, unless the item is defective or a shipping error was made
To start a free US domestic returns please visit:
Please allow 5 business days from the time your item/s is received in our warehouse for your refund or exchange to be processed.
Gift Cards
How do I redeem a gift card?
Gift cards are instantly delivered to your email address used for the order and contain instructions to redeem them at checkout.
Our gift cards never expire.
Sustainability
How are you practicing mindful impact on the planet?
From design to production we practice low impact methods such as locally sourced products and supplies to 100% recycled eco friendly mailers. Even our stickers biodegradable.
Our design process is completely digital, removing any extra resources needed to create the artwork.
Our shirts are are screen-printed by hand in sunny LA in a Sweat Shop Free environment.
Where are your products made?
All of our products are made in the USA and screen printed in small batches by hand in sunny Los Angeles, California.